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Refund and Returns Policy

1. General Policy

At webareas we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with a product, you may request a refund or return in accordance with the conditions set out below.

2. Eligibility for Refunds and Returns

2.1. Time Frame

Requests for a refund or return must be submitted within 30 calendar days from the date of delivery.

2.2. Condition of Items

Returned items must be in their original condition, unused, and accompanied by all accessories, manuals, and packaging. Items that are damaged, altered, or missing components are not eligible for a refund.

2.3. Non‑Refundable Items

  • Digital downloads or software licenses
  • Custom‑made or personalized products
  • Gift cards and vouchers

3. How to Initiate a Return

3.1. Contact Us

To start the return process, email us at [email protected] or call +1(806)737-9486‑9486. Provide your order number, the item(s) you wish to return, and the reason for the return.

3.2. Return Authorization

We will issue a Return Merchandise Authorization (RMA) number and detailed instructions for shipping the product back to us. Returns without an RMA number will not be processed.

4. Refund Process

4.1. Inspection

Upon receipt, our team will inspect the returned item to confirm it meets the eligibility criteria. If approved, the refund will be processed using the original payment method.

4.2. Timing

Refunds are typically completed within 7‑10 business days after approval. Please note that your bank or card issuer may require additional processing time.

5. Shipping Costs

Customers are responsible for the cost of return shipping unless the return is due to a defect or an error on our part. In such cases, we will provide a prepaid shipping label.

6. User Responsibilities

  • Provide accurate contact and order information.
  • Package the item securely to prevent damage during transit.
  • Retain proof of shipment until the refund is confirmed.

7. Legal Disclaimer

This Refund and Returns Policy does not affect any statutory rights you may have under applicable consumer protection laws. We reserve the right to amend this policy at any time, with changes posted on this page. Continued use of the website after modifications constitutes acceptance of the updated terms.

8. Contact Information

If you have any questions regarding this policy, please contact us:

Email: [email protected]
Phone: +1(806)737-9486‑9486
Address: Webareas Store, 1234 Market Street, Suite 100, Austin, TX 78701, USA

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